Terms Of Business

Regulation
Corporate And Medical Finance Ltd is authorised and regulated by the Financial Conduct Authority, for transactions we arrange, which are Regulated by the Consumer Credit Act. Our Firm Reference Number is 713230. We are permitted to act as a Credit Broker, we do not act as a lender. You may check this information on the FCA’s Register by visiting www.fca.org.uk/register or by contacting them on 0800 111 6768 (Freephone) or 0300 500 8082 from the UK.

About our services

• Our firm acts as a credit broker, we are not a lender. We have access to a restricted panel of banks and lenders and do not deal with the whole of market. We will act in your best interests, to source credit terms from our panel of banks and lenders, which we believe, based on the information you provide us with and the facts at hand, are most suitable for your requirements. If and when a credit facility is approved, we will then present you with the lenders credit agreement, detailing their terms and conditions.
• Any approved terms and conditions presented to you, may differ from initial quotations, written or verbal, prior to receiving the lenders approval.
• The lenders credit agreement and documentation may include Personal Guarantees and Indemnities. Before deciding whether to accept and use any credit facility, you and any co-signatories, must take time to read all the contractual terms and conditions, to fully understand and assess if they are affordable, suitable and acceptable.
• We arrange a variety of lending, which includes hire purchase, fixed term leasing, minimum term leasing and loans. For minimum term lease agreements, you must give notice direct to the funder In writing, at least three months prior to the end of the Primary period, should you wish the agreement to end at this point. Otherwise, the funder may continue taking rentals as you are still using their equipment.
• Where we have arranged a lease facility for general goods or equipment, subject to all payments being made i.e., the satisfactory completion of the lenders lease contract, you may nominate a 3rd party of your choice, to buy the goods, at the end of the lease period, for a nominal one-off fee, typically no greater than one additional month’s rental. In the event that the agreement is settled early, within the first 12 months of activation, we reserve the right to charge the equivalent of up to 3 months rentals, to buy title of goods. Where we have arranged a finance lease for a vehicle, unless otherwise stated, the lender will charge a fee typically 5% of the vehicles market value to transfer title, whether this be at the end of the lease period or if the agreement is settled early.
• If you, or any co-signatories, do not fully understand the terms and conditions you are considering committing to, you must obtain independent legal advice beforehand.
• We encourage you to ask us, at any stage, if anything is unclear.
• You may wish to shop around for other sources of credit, before deciding to commit to a credit agreement presented by our firm
• We are not tied to any lender on our panel and will seek to source credit terms, from a range of lenders

Commission Disclosure Statement

We typically do not charge fees to customers for our broker related services. We are a commission and fee-based organisation which means that we may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen lender. Where a customer has been recommended to speak to us by a 3^rd party, for example an equipment distributor or Professional Advisor, we may share our commission / fee with the introducer

1. We [and the Introducer, if relevant] will be acting as a credit broker.
2. We [and the Introducer, if relevant] have relationships with a limited number of potential funders.
3. We are able to introduce the customer to one or other of those funders but are not impartial and cannot provide independent advice to the customer as to the suitability of any finance which may be provided by those funders.
4. That the customer should ensure that they have considered what alternative finance options are available to them elsewhere before the agreement is signed.
5. We [or the Introducer, if relevant] will receive a commission payment from the funder if a finance agreement is signed and activated.
6. If we pay any commission to an Introducer, that we will make you aware of the amount
7. The way in which the total commission will be calculated.
8. The amount (or likely amount if unknown at the time) of the total commission payable by the funder to us (including any amounts paid by us to the supplier)

By agreeing to our Terms of Business, you confirm you are duly authorised to consent on behalf of the Customer and you have presented this information with any other authorised signatories, where relevant and obtained their consent.

What we will do

• Always treat all our customers fairly
• Conduct our business with confidentiality, care, and integrity
• Present the key features of the credit agreement to enable customers to make an informed choice
• Disclose the details of lender/s we submit your credit application/s to, including their Privacy Notice / Use of information details
• Suggest customers to allow sufficient opportunity, to consider the full terms and conditions of a credit approval carefully, before deciding if they want to enter into any agreement

Treating you Fairly

We always aim to treat customers fairly. This means that we will always endeavour to:

• Conduct our business with due skill, care and integrity
• Never put ourselves in a position where our primary duty to you is compromised
• Deal with any complaint sympathetically and in accordance with our complaints policy
• Be transparent in the matter of our remuneration
• Respect your confidentiality

Your Responsibilities
In order for us to fulfil our responsibilities to you, you must:

• Allow sufficient time to procure credit, suitable for your needs. And understand that any lender reserves the right to withdraw or amend credit terms at their discretion, at any time. You and any co-signatories acknowledge and accept before engaging us, that any undertakings or activities we carry out as a broker always remain subject to the lender’s final say on these matters. Accordingly, you and any co-signatories agree that we as brokers will not be liable for any losses or costs you may incur should a lender withdraw or amend their credit terms.
• Provide us and our lenders, with accurate information, at all times
• Read any documentation we present to you and let us know if there is anything that is unclear or that does not represent your requirements
• Comply with the terms and conditions of any agreement we arrange for you
• Ensure you make this information available to all parties of any application/agreement and obtain their consent, where appropriate, before you decide to proceed with any credit agreement we may have presented you and any co-signatories with for review / signature.
• You and any co signatories should make us aware of any changes to trade addresses, email addresses and telephone numbers, so we and the lender/a can communicate with you over any agreement/s related matters

 Data Protection and Confidentiality

In order to process the application for funding the following information may need to be supplied, including accounts and personal financial details, by you, and by other sources such as your Bank and credit reference agencies.  We may also, when authorised by you in writing, apply for supplementary information from your professional or other advisers. We will record this information (whether in manually operated or automated systems) and retain it only as long as we are required by law to do so. We will keep it as securely as possible.  We will use the information to assess the application, to approach a number of selected funders and, subsequently, in negotiations for the issue of an offer of funding with them. In order to do so, we will disclose such of this information as is necessary to negotiate terms with a funding source, with employees of this business, any guarantor required by the funder, any person or organisation necessary to comply with any legal or regulatory requirements to which we may be subject, and anyone else whom you may specifically authorise in writing. We may also use the information to monitor and analyse our business and, unless you instruct us in writing not to do so, contact you with details of products or services which may be of interest to you. In the event that we search with credit reference agencies, we will need to disclose information about you. The credit reference agencies will record details of our searches. If you would like details of the credit reference agencies, please write to us at the address stated. You have the right to apply to us for details of the information we hold about you www.cmf-ltd.co.uk/privacy-notice/

What to do if you are not satisfied with our service:

If you wish to register a complaint, please contact Andrew Bullock, Corporate and Medical Finance Ltd, Frodsham Business Centre, Bridge Lane, Frodsham, Cheshire, WA6 3FZ. Upon receipt of your complaint, we will send you our complaints procedure. This is also available at any other time upon request. You may be entitled to refer a complaint against us to the Financial Ombudsman Service if you are not satisfied with our response. The contact details are as follows: The Financial Ombudsman Service, Exchange Tower, London E14 9SR

Website: http://www.financial-ombudsman.org.uk/
E-mail: complaint.info@financial-ombudsman.org.uk
Tel: 0800 023 4567

If you, or any co-signatories, have any questions or require any further information, regarding the declarations and details within our Terms of Business, please contact us [details below] before committing to any agreement we may present to you for consideration. Errors and omissions excepted.

Corporate and Medical Finance Ltd, Suite J, Frodsham Business Centre, Bridge Lane, Frodsham, Cheshire, WA6 3FZ

E-mail: admin@cmf-ltd.co.uk | T: 01928 739 712 | Website: www.cmf-ltd.co.uk

Privacy Notice www.cmf-ltd.co.uk/privacy-notice/
Disclaimer www.cmf-ltd.co.uk/disclaimer/